Secure, transparent, and trusted care

Your privacy and security matter

At OdysseyCare Solutions, we believe protecting your personal information is just as important as the physical support we provide. We are committed to maintaining a safe, secure, and transparent environment for all your sensitive data.

Our full Privacy statement explains:

• The types of personal information we collect, and how we securely store it.
• The reasons we collect, use, and occasionally disclose personal information to coordinate your supports.
• How you can access the personal information we hold about you.
• How to request an update or correction to your details.

How we protect your data

To provide you with the best possible care and conduct our services safely, we need to collect personal details (like your name and contact information) as well as sensitive information regarding your health or finances. We take all reasonable steps to ensure your data remains accurate, strictly secure, and protected from unauthorised access. We will only disclose your information to third parties with your explicit consent or in compliance with Australian privacy laws.

Privacy enquiries & complaints

We are committed to protecting your personal data. If you have any enquiries regarding our Privacy Statement, wish to access or correct your personal information, or need to make a complaint about how your data has been handled, please reach out to our privacy officer:

Phone: (03) 5292 1019

Email: support@odysseycare.com.au

We will review your feedback and respond as quickly as possible during standard business hours.