Personal assistance & in-home supports

Personal assistance & in-home supports

Your home is your space. Period. Letting a support worker walk through the front door requires a massive amount of trust.

At OdysseyCare, we don't take that lightly. Our personal assistance and in-home supports across Geelong and Melbourne exist to help children, teens, and adults manage their daily routine—but we do it entirely on your terms. Our team takes the time to learn your routine, your boundaries, and what matters to you.

Whether you just need a bit of help with the chores or comprehensive daily personal care, we fit into your life. Not the other way around.

Respectful, flexible & person-centred support

Our in-home services rely on highly experienced workers who deeply respect your privacy.

Everything we do is built around preserving your dignity and promoting your independence. We adapt to your schedule, ensuring you always feel comfortable and in control of your own home environment.

Our in-home support isn't rigid. They encourage:

  • Real confidence in tackling daily tasks.
  • Keeping your home environment safe and comfortable.
  • Absolute dignity when it comes to personal care.
  • Sorting out healthy habits and meal plans.
  • Taking the pressure off families and carers.
  • Positive, friendly interactions every single day.

Who we support

We don't believe in a one-size-fits-all approach. We support people of all ages and abilities, including:

  • Kids and teenagers.
  • Adults and older participants.
  • Folks with physical or intellectual disabilities.
  • Autistic participants.
  • Those dealing with psychosocial challenges or acquired brain injuries.
  • People with highly complex support needs.

Supports we offer

We don't do generic care. Your support is uniquely shaped around your lifestyle and cultural background.

Personal care assistance

We handle essential daily activities with the utmost discretion and respect.

  • Showering, bathing, and getting ready for the day.
  • Grooming and getting dressed.
  • Mobility help, including getting in and out of bed.
  • Sorting out morning and evening routines.
  • Toileting and continence support.

Domestic & daily living support

We help keep the house running smoothly so you can focus on the stuff you actually enjoy doing.

  • General tidying, vacuuming, and cleaning.
  • Doing the laundry and changing the sheets.
  • Meal prep. Need help grocery shopping and cooking? We're on it.
  • Keeping the household organised.
  • Managing your schedule and getting to appointments.

Why choose OdysseyCare

OdysseyCare wasn't born in a boardroom. Leah, our founder, is a mum to four kids—one of whom is an NDIS participant. She got tired of generic, unfeeling services and built the company she spent years wishing she could find to provide decent, respectful help around the house.

Families choose us because:

  • The support matches your specific daily routine.
  • Trauma-informed practice is baked into how we operate.
  • Our workers are experienced, reliable, and care.
  • We match staff to you based on personality and interests.
  • We focus on consistent workers to build long-term relationships, not just filling shifts.
  • Flexible hours, including non-standard times if you need them.
  • Local teams working across Geelong and Melbourne.

Your safety comes first

Our screening isn't a joke. Every worker goes through:

  • NDIS Worker Screening Checks.
  • Working with Children Checks.
  • First Aid & CPR.
  • Constant professional development and supervision.

Frequently asked questions

Absolutely. We know personal care must fit your actual life. We offer highly flexible scheduling—mornings, nights, weekends—to make sure the support is there exactly when you need it.

Yes. Whether it is a medical diet or a cultural preference, just let us know during onboarding. We will help plan, shop, and cook exactly what you need.

Yes. We are very experienced in handling highly complex support needs, physical disabilities, and psychosocial challenges. We work with your allied health team to make sure everything is done safely.

NDIS funded support

Wondering how the billing works? These supports usually tap into your NDIS budget depending on your goals.

Typically, these fall under:

  • Core Supports: Assistance with daily life.
  • Core Supports: Assistance with daily activities.
  • Capacity Building: Improved daily living.

If staring at your plan gives you a headache, don't stress. The team can sort out the scheduling and service agreements to make sure your funding is used effectively.

Important information

Getting things right from day one is crucial.

  • Talk to us. Share any specific medical, behavioural, or communication needs before we even step through the door.
  • Onboarding paperwork and home risk assessments approved.
  • Nobody gets a generic plan. Your routines are mapped out exactly how you like them.

Getting started today

We are always keen to hear from participants, families, or Support Coordinators. Need help with the chores? Looking for respectful personal care? Give the friendly team a call today to ask a few questions or register your interest.